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Unable to unsubscribe from topics via email

Last post 05-26-2007, 8:33 PM by ESAdmin. 4 replies.
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  •  05-02-2007, 12:21 AM 2140

    Unable to unsubscribe from topics via email

    Can someone help me out.  I cannot seem to be able to stop email tracking.

    Its says I'm not tracking and yet I still get the emails....

    Cheers,

    John

  •  05-02-2007, 7:51 AM 2141 in reply to 2140

    Re: Unable to unsubscribe from topics via email

    There is an are in your profile for that, have you looked there? I logged on as Admin and cannot get to that are in your profile to check.
  •  05-02-2007, 9:50 AM 2149 in reply to 2140

    Re: Unable to unsubscribe from topics via email

    I'm not a Community Server expert, but it appears that there are two situations which will trigger emails. Both of them require this option be set to 'Yes' under the Email Tab in your profile:

    "Enable Email Notifications of forum/thread subscriptions and replies to my posts."


    1) You click 'Enable Email Subscription' on a thread. This you can stop by clicking 'Disable Email Subscription' on that thread.

    2) Someone posts a Reply to one of your Posts. This cannot be stopped unless both features are disabled by setting the option in your profile to 'No.'


    David Neal Parsons
    www.entityspaces.net
  •  05-26-2007, 7:41 PM 2795 in reply to 2141

    Re: Unable to unsubscribe from topics via email

    Sorry but this is getting very frustrating now.  I follow all the instructions to unsubscribe and I'm still getting the email.  There is definitely something wrong. 

    Could somebody pleeeeeese take a look at what is going on?

     

    I'd hate to set up a junk email rule for this....

    Cheers, John

  •  05-26-2007, 8:33 PM 2796 in reply to 2795

    Re: Unable to unsubscribe from topics via email

    We sent an email to your email address.
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